Some users are reporting problems after installing the iOS 12.1.4 update. Learn why this update should be installed anyway, despite the glitches.

On February 7, 2019, Apple released iOS 12.1.4, which patches a serious FaceTime vulnerability. The bug allowed people to eavesdrop on video and audio calls using the Group FaceTime feature. All the eavesdroppers needed to do was use this feature to call someone. They could then automatically hear the person they called, even if the person did not answer the call.

Due to the serious nature of the vulnerability and how easy it was to exploit, Apple disabled the Group FaceTime feature on its servers to prevent people from using it while it prepared the iOS 12.1.4 update. After the update was rolled out, Apple turned the Group FaceTime feature back on, but only for those users who installed the update.

However, some iOS 12.1.4 users are reporting that they are encountering performance issues and other problems. For example, they have been experiencing abnormal battery drain and glitches when using FaceTime. Apple is aware of the problems.

Despite the glitches, experts are recommending that iOS 12 users still install the update if they haven’t already done so. It patches not only the Group FaceTime vulnerability, but also several other bugs. If you are not sure whether it has been installed or need assistance in doing so, let us know.