The batteries in some MacBook Pro laptops have a defect that could cause them to swell. Although the defective batteries do not pose any danger to users, Apple is replacing the batteries for free. The batteries are in certain 13-inch MacBook Pro models that do not have a Touch Bar. The affected laptops were manufactured between October 2016 and October 2017.
If you have a 13-inch (Touch Bar-less) MacBook Pro laptop, you can easily check to see whether its battery is part of the recall. Follow these steps:
- Obtain your laptop’s serial number. An easy way to find it is to select the “About This Mac” option on the Apple menu. The serial number will be listed on the “Overview” tab in the window that appears.
- Go to the battery replacement program web page that Apple set up.
- Enter the serial number in the box provided.
- Click the “Submit” button.
If your battery is part of the recall, Apple will install a new one free of charge. You can have the battery replaced at an Apple retail store or through an Apple-authorized service provider. Alternatively, you can mail your laptop to the Apple Repair Center. The Apple Repair web page provides information on each of these methods to help you decide which one is best for you. (If you already replaced your battery due to this defect, you can contact Apple Support about a refund.)
Before you get your battery replaced, it is important to back up all the data on your laptop. If you need assistance performing the backup, give us a call.