As technology plays an even greater – and more dynamic role – in the future, switching sooner rather than later can help your business stay ahead of the curve when it comes to leveraging business technology.

Managed services providers (MSPs) help save costs and make budgeting more manageable, provide access to a swath of experts, and offer quick responses to the needs of your organization. BinaryNetworks’ engineers work to keep your infrastructure running so you can do what you do best — run your business.

BinaryNetworks Services

Transition Strategy

Maximized Use of Technology

If your business hasn’t transitioned to managed services yet, you may be wonder why more than half of SMBs already rely on an MSP. To ensure success, BinaryNetworks employs a phased strategy that enables seamless setup and smooth transition of service functions with minimal disruption to the client’s ‘business-as-usual’ through each phase of mobilization.

While the phases of transition may vary from one company to another, there are several key components that BinaryNetworks incorporates into every successful transition, including:

  • Discovery and Planning
  • Transition Testing and Implementation

  • Enterprise-Wide Communications

  • Transitioning to managed services can empower businesses to do so much more with the technology they have.

  • Controlled Rollout of Services

  • User Feedback and Reporting

  • Continuous Proactive Support

Service Level Agreements

Delivering predictable outcomes.

Before any long-term engagement begins, BinaryNetworks establishes clear Service Level Agreements (SLAs). These help ensure that the proper components and commitments are in place to provide consistent technology service support and delivery to our clients. Our SLAs are custom-tailored to meet the individual needs of our clients and set a clear understanding between us and their companies.

At their most basic level, BinaryNetworks’ SLAs:

  • Provide clear reference to service ownership, accountability, roles and/or responsibilities.

  • Present a clear, concise, and measurable description of service provision to the client.

  • Match perceptions of expected service provision with actual service support and delivery.